Infrastructure & Telecommunications

Infrastructure & Telecommunications Support


IT Service Management  
Service Desk Optimization  
Telecommunications Reselling and Support  
Transition of Telecommunications Services: Data, Voice and Carrier Hosted  


With the ability to cover requirements ranging from comprehensive service desk and contact center support, including Tiers I, II and III, End-use and desk-side support, Systems Administration, Storage Area Network (SAN) administration and optimization and more, our extensive Infrastructure Operations portfolio addresses all of our customers’ support needs. FTC’s exceptional team of Infrastructure Support Services professionals leverages Information Technology Infrastructure Library principles to provide predictable, cost-effective, low-risk solutions for our customers.



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